Pine Knot Cabins Policies For Cabin Rentals Near Broken Bow and Beaver's Bend

NOTE

Our cabins are individually owned and operated by nice folks just like yourself. We are their management company and we act in their best interests so please be respectful of the cabins and treat them with care. Following the policies below will ensure that everyone has a wonderful time during your stay at your cabin. If you have any questions about our policies outlined below please feel free to call us directly.

RESERVATIONS

You must be 27 years or older to rent a 1 bedroom cabin. You must be 30 years or older to rent anything larger than a 1 bedroom. Reservations may not be made on behalf of another party or individual unless approved by Pine Knot Cabins management.

The MAXIMUM OCCUPANCY includes ADULTS AND CHILDREN. If you EXCEED the maximum occupancy at ANY time YOU WILL BE ASKED TO LEAVE THE PROPERTY and you will not be refunded for unused nights.

*Check-in time is 3:00 p.m. / Check-out time is 11:00 a.m. (Please do not try to check-in early unless we notify you. We always try to get our guests in early.)

*You will self check-in at the cabin. The KEYCODE is on your "Pre-Arrival Email" along with the DIRECTIONS.

The deposit for reservations made more than 14 days from the arrival date is $100. This is NOT REFUNDABLE and will be applied to the remaining balance.

14 Days prior to your arrival date you will be charged the remaining balance minus the initial deposit. We will email you as a courtesy before we collect the remaining balance.

Reservations made 14 days or less before arrival date must be paid in full at the time the reservation is made.

PETS

Pets are NOT ALLOWED at most properties. If you bring a pet to a property that is not pet friendly YOU WILL BE ASKED TO LEAVE THE PROPERTY and you will be charged a $100 fine PER DAY. Unused nights will not be refunded.

Cabins that are PET FRIENDLY require a $50.00 non-refundable flat fee added to the reservation. Pets must weigh less than 25 lbs. No exceptions.

Please be courteous to the next guests and clean up after your pet when they go outside.

Do not allow pets on furniture or in beds. Excessive pet hair or waste left behind will result in an additional $50.00 cleaning fee.

SMOKING

There is ABSOLUTELY NO SMOKING allowed inside ANY of the cabins. Smoking detected inside the cabin will result in a fine of $100.00 per day. No exceptions.

Smoking is allowed outdoors and ashtrays or sand buckets are typically provided.

HOT TUBS

If soaps, lotions, creams, oils, rocks, dirt, toys, bubbles or food are detected in the hot tub you will be fined no less than $100.00 and up to an additional night stay to have the system cleaned and flushed.

Do not sit, stand or place heavy objects on the hot tub covers. Replacement costs can exceed $500.

TENTS / RV'S / ATV'S

No tents, RV's or ATV riding anywhere in the cabin areas.

FIREWORKS

Fireworks are not allowed anywhere in the cabin areas.

POSSESSIONS LEFT BEHIND

If you leave a personal item behind after your stay we will do our best to locate it, however we are not liable for items left behind. The cost to return items is $25.00 plus the cost of postage.

FIRE PIT / TREES

Please do not build fires outside of the fire pit.

Please do not cut down or damage trees of any size. Do not allow children to peel bark off the trees. You will be fined $500.00 for tree damage.

CLEANING FEES

Cleaning fees are charged at the time of your reservation. You may incur additional cleaning fees between $50-$100 if the cabin is not left in "tidy" condition. - Place all dirty towels in the laundry area. - Place all garbage in the outdoor trash cans before you leave. - Place dirty dishes in the dishwasher and start it. - Remove all food from the refrigerator and freezer. - Pick up any cigarette butts or trash you left outdoors. - Remove excessive pet hair from furnishings and floor. - Furniture should be in its original place.

DAMAGES

Your cabin will be inspected thoroughly prior to your arrival. If you find something damaged, stained, missing or not working properly please report it to us immediately within the first few hours of your arrival. Damages found or reported after your stay will be charged to the credit card on file.

CANCELLATIONS

Reservations cancelled 15 days or more from arrival will be refunded MINUS the initial deposit. Deposits are NOT REFUNDABLE.

Cancellations made 14 DAYS or LESS from the arrival date will be charged the full amount and are non-refundable.

Reservation changes 14 DAYS or MORE from the arrival date will be charged a $25 change fee.

Reservation changes cannot be made and cabins cannot be switched within 14 days of the arrival date.

"No-shows" will be charged the full amount of the reservation.

No cancellations will be accepted due to inclement weather and early departures will not be refunded.

ALL CANCELLATIONS MUST BE MADE IN WRITING (E-MAIL, FAX or CERTIFIED MAIL).

SECURITY SYSTEMS

Some of the properties we manage have security cameras. They are used to detect intruders and to protect your belongings when you are away from the property.

If you tamper with security cameras or equipment in ANY way you will be asked to leave the property and you will not be refunded for unused nights.

AGENCY DISCLOSURE

Pine Knot Cabins, L.L.C., serves as the agent & representative of all property owner(s) in its rental program, & is acting at all times, in and for the best interests of the property owner(s).

INDEMNIFICATION AND HOLD HARMLESS

Guest(s) agree to indemnify and hold harmless the Owner & Agent(s) for any liabilities, theft, damage, cost or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Guest(s) use & occupancy of the rental property. This is including, but not limited to, any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Guest(s). The terms "Agent" & "Owner" as used in this Agreement shall include their heirs, successors in interest, assigns, employees, agents, and representatives where the context requires or permits. The terms "Guest(s)," "Licensee of Guest(s)" as used in this Agreement shall include Guest(s) heirs, successors, assigns, guests, invitees, representatives and other persons on the rental property during Guest(s) occupancy (without regard to whether such persons have authority under this Agreement to be at the rental property), where the context requires or permits.

VIOLATING AGREEMENT & EXPEDITED EVICTION

Agent may terminate this Agreement if Guest(s) violates any of the conditions set forth herein. Upon notice of termination of this Agreement, Guest(s) shall vacate the Premises immediately and forfeit all rents. A material breach of this Agreement by Guest(s), which, in the sole determination of the Agent, results in damage to the Premises, personal injury to Guest(s) or others, a breach of the peace, a nuisance to others, or a violation of criminal law or local code, shall be grounds for termination of Guest(s) tenancy. Violation of any of the rules contained herein will result in IMMEDIATE EVICTION & forfeiture of rent.

DENYING PAYMENT, ADDITIONAL FEES, or FINES

If Agent must obtain legal advice or counsel for matters arising from payment discrepancy involving a Guest(s) or Payment vendor such as a credit card company, Agent will seek rightful payment or collection. If disputes are transferred from Agents management to a collection team or attorney, Guest(s) of record will become responsible for all charges proved to be their responsibility including cost of collection services.

DISPUTES

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Oklahoma, and shall be treated as though it were executed in the County of McCurtain, State of Oklahoma. Any action relating to this Agreement shall be instituted and prosecuted only in the McCurtain County District Court, Oklahoma. Guest(s) specifically consents to such jurisdiction and to extraterritorial service of process.

CREDIT CARD GUARANTEE & ACCEPTANCE

By submitting a reservation over the internet or by phone Guest has entered in to a binding contract outlined by the Terms and Conditions of this Agreement. Upon submission Guest is authorizing "Pine Knot Cabins, L.L.C. d/b/a Pine Knot Cabins" to bill charges relating to the rental and use of property. Guest accepts and understands all liability and costs associated with damage due to guest(s) negligence, misuse of property and/or missing items. Additional charges will be billed to the Guest(s) credit card. All credit card sales are final. Guest(s) understands and agrees to the refund and cancellation policies outlined herein.